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Medical Emergency Assistance that complements travel insurance for all EA+ Members

With our active lifestyles, it's critical to set up a solid back-up plan ... to help you handle almost any crisis, particularly when you travel away from home. Emergency Assistance Plus (EA+) is a crucial safety net that provides services your health and travel insurance generally will NOT cover, because EA+ is not insurance, it is a membership. This includes:

Medical Evacuation

Medical Assistance

Assistance for Companions

Transportation Home

Travel with confidence SIGN UP NOW


What would you do if you or your family needed emergency medical transportation due to a heart attack, stroke or allergic reaction and the current hospital you are in is not able to appropriately treat you for your condition, or what if you just lost a prescription? Whether you are traveling across the state or across the country and have a medical emergency, Emergency Assistance Plus gives you peace of mind with 24-hour emergency assistance.

You'll feel confident knowing that if you’re alone and become hospitalized, Emergency Assistance Plus will provide a loved one with emergency transportation right to your bedside. Emergency Assistance Plus also protects you from return home flight expenses for your dependent children or grandchildren who are left unattended due to your medical emergency.

Emergency Assistance Plus offers over 20 travel services that are invaluable during a crisis:

Emergency medical evacuation to get you to the facility you need if you are traveling and become hospitalized and your current facility is unable to provide appropriate medical care for your medical condition.

Nurse Escort if deemed medically necessary to accompany you and monitor your condition during your travels home.

Vehicle return if you are unable to drive home due to your documented medical emergency.

Emergency cash advance for unexpected medical bills, against a valid credit card.

Our no-obligation money-back guarantee allows you a full 30-day examination period. Wherever you go, Emergency Assistance Plus goes with you. Enroll Now and protect yourself and your loved ones today!


“My wife and I went to Arizona to visit family and early into the trip I began to experience severe abdominal pain. We went to the hospital and I was admitted for an emergency colectomy. The procedure led to a total of four weeks recovery in two different hospitals. My wife contacted EA+ and when it came time to return home, EA+ covered the cost of our return flight home and handled all the arrangements to ensure a safe return trip. EA+ took the stress out of my emergency and allowed my wife and me to focus directly on my recovery. We’ve had EA+ for two years and had no idea they would come through in the way we experienced. I would highly suggest that you have EA+ in your wallet while you travel.”
- EA+ Member
Kevin M.


Why face an emergency alone or waste time searching through the Internet late at night?

EA+ steps in to help you with more than 20 emergency and medical services ... to help you focus on your recovery and NOT on the costs (or even details like lining up second opinions or flying a loved one home). Take a look at everything EA+ does for you:


Emergency Medical Monitoring by an EA+ medical expert to make sure you get the appropriate care in a medical emergency.

Emergency Medical Evacuation via ground or air ambulance if deemed medically necessary to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition.

Medical Specialist sent to you if your condition can’t be evaluated by phone and you cannot be moved and local treatment is unavailable.

Continuous Updates to a designated family member and/or a physician to keep them informed during your medical emergency.


Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied.

Advance Medical Payments paid directly to the hospital or physician, against a valid credit card, to keep your medical care going.

Prescription Replacement Assistance if your medications are lost or stolen.

24-Hour Doctor/ER/Dentist/Attorney Locator Assistance to help you quickly find a professional no matter where you are in the world.



One Round-Trip Economy-Class Airline Ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.

Airfare Home for Dependent Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.

Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency.

Pet Care and Return Home Assistance if you’re traveling with a pet and cannot care for them due to an accident or illness.

Ticket Home for a Traveling Companion if EA+ evacuates you from one hospital to another, transports you home, or you pass away while away traveling.


Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+.

Nurse Escort provided if deemed medically necessary to provide continued care during your trip home.

Return of Deceased Remains service to bring your body home if you pass away while traveling.

Vehicle Return if you can’t drive your vehicle back home because your documented medical emergency prohibits it and your companion can’t drive it either.


Destination Intelligence regarding weather, travel, health, inoculations, travel restrictions, and special events.

Emergency Cash Advance Assistance (against a valid credit card) if your wallet is lost or stolen.

Lost Luggage Assistance helps you track down any lost luggage.

Document Replacement Assistance if important documents like your passport, driver's license, or birth certificate are lost or stolen during your trip.

Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation.


Annual Rates
Member Only: $99
Save over 30% - Regularly $169
Member & Family: $139
Save over 30% - Regularly $209

EA+ Enrollment Guarantees:

Full protection for yourself — regardless of your age, there are no medical questions to answer - you cannot be turned down

Full protection for your family — with a Family Membership, spouse and dependent children cannot be turned down

30-Day Risk-Free Trial — cancel within 30 days, and your entire payment will be refunded, as long as you haven't used the services


There are many ways EA+ helps protect you from medical mishaps. But to keep the price reasonable, there are some restrictions you should know about. For example, your trip must be for reasons other than medical. You're not protected if your trip is just for treatment at a distant clinic or hospital. Also, EA+ is not a substitute for your medical insurance. Your regular insurance pays for your medical care. EA+ provides for all the extra services described in these materials, which help ensure you get an accurate diagnosis and proper ongoing care. Plus, EA+ helps make sure you get home quickly and safely if need be. And because EA+ is a membership, there are no claims for reimbursement — we make all of the arrangements for you!

Watch your mail box for special offers throughout the year.


About EA+

EA+ provides medical and travel assistance, by supplying travelers with emergency protection and services when they are away from home. Our global response center is part of a network that offers customized medical, security and travel assistance to more than 10 million travelers 24 hours a day, 365 days a year.

Our provider is the US affiliate of the International Assistance Group, the largest network of medical assistance providers world-wide. This collaborative network delivers 60 medical and travel assistance companies with response centers worldwide on 6 continents, and access to over 1,500 air ambulances throughout the world.

The expert staff available to our members is experienced in directing and advising in any given situation. Our in-house medical teams of doctors, nurses and emergency physicians, qualified in an extensive range of specialties, deliver best practice referral, advisory and medical case management services.

This experienced, multi-lingual team manages thousands of medical cases per year, assuring that members receive appropriate medical care, no matter their destination and that they are transported home in a safe and timely manner. With such resources EA+ is able to satisfy today's unique travel demands while delivering remarkable service.

Since 1996, Emergency Assistance Plus (EA+) has protected more than one million members traveling around the world by offering the peace of mind that they can count on us during an emergency. Our global response center is available 24/7/365 to provide our members with the help they need and then get them back home. The EA+ network of providers offers customized medical, security, and travel assistance to millions of travelers, using our expertise to determine the best method to safely return our members home. EA+ is offered by Worldwide Rescue & Security, Inc. (WRS) a leading provider of emergency travel, rescue and security products to members of affinity clubs, airline loyalty programs, professional organizations, auto clubs and alumni associations. WRS is part of the AGIA Affinity Services family of companies, and together have over 60 years’ experience providing products and services to our members during times of need. WRS focuses on providing all EA+ members with a world class customer experience, while successfully fulfilling our product promise.

EA+ is committed to getting you the help you need, when you need it and getting you back home.

Our Service

Customized medical, security and travel assistance 24 x 7, 365 days a year

Access to a network of 32 medical assistance companies located over 5 continents

53 response centers throughout the world

Access to over 1500 air ambulances worldwide

Medical teams responsible for continual monitoring of travelers around the world receiving medical attention

Expert staff focused on delivering a quality service

Over 70 languages spoken

In depth knowledge of local cultures and procedures

Effectively respond to over 85,000 calls daily

Endorsed by nationally recognized organizations


Frequently Asked Questions and Answers

Questions about COVID-19

Pre-Travel Questions

Questions about EA+

Current EA+ Member Questions

  1. Am I eligible for EA+ services if I get COVID-19 while on my trip?

    We’re proud to say that EA+ has continued to provide assistance to members who are traveling away from home either domestically or abroad, before and during the COVID-19 pandemic. Should any of our members find themselves hospitalized with COVID-19 while traveling away from home, we will continue to assist in getting them home as quickly and safely as possible, within the following guidelines:

    If at the time of your departure your destination has a U.S. Department of State Level 4 Travel Advisory due to COVID, any request for transportation caused by or resulting from COVID will not be provided.

    If your destination has a level 1, 2 or 3 Travel Advisory due to COVID at the time of your departure, transportation requests will be considered in accordance with the rules and regulations of your membership.

    We strongly recommend you research your destination before departing. You can check the current Travel Advisory list by clicking here

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  2. Where can I find information about COVID-19 at my destination?

    There are so many credible resources, and travelers can get lost in all the available information. An EA+ membership provides members with access to an experienced and knowledgeable Global Response Center who is up to date on travel risks, including health infrastructure, COVID-19 trends, travel restrictions, alerts and warnings, and testing/quarantine requirements.

    No matter the destination, travelers should understand what the COVID-19 case trends look like, if the hospitals have the capacity and equipment to test, isolate and treat if they get sick (with or without COVID-19) or injured. Travelers should consider if they are at higher risk of contracting the COVID-19 virus, and if so, what services are available locally to assist. 

    We recommend the following sites for this information. 

    For destinations within the U.S.: 

    CDC - Covid-19 Cases and Deaths by State 

    We recommend visiting the website for your destination state or county for the latest local guidelines. This is our favorite site that has compiled an overview for each state in the U.S. 

    Travel Pulse – a leading resource for the latest travel news, offers, and videos.

    For International destinations:

    One thing to always keep in mind is that travel risks are not static; they frequently change depending on season, natural events or political instability. Before travelers depart, we recommend that travelers review the U.S. Department of State alerts and warnings, which is a running tab on security and health risks throughout the world. 

    U.S. Department of State Travel Advisories by Country

    Travelers should also enroll in the U.S. Department of State’s Smart Traveler Enrollment Program (STEP) and download the corresponding app so you can receive up-to-date travel safety information right to your mobile devices. Enrolling in STEP also makes it easier for the U.S. Embassy or Consulate to contact you during an emergency.

    Note: The U.S. Department of State does not provide travel advisories for destinations within the United States. 

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  3. What services does EA+ offer to me when I am planning a trip?

    If you want help before your trip, EA+ will get you the latest details on consular services, inoculations, visas, and travel advisories. Then, anytime during your trip, you can call EA+ for up-to-date Security Intelligence — vital if you feel threatened by political or social unrest, bad weather, or any environmental hazards.

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  4. How do I know if it’s safe to travel to my destination?

    Unless the U.S. Department of State issues a specific warning urging U.S. citizens to defer or cancel their travel plans for a particular destination, we encourage travelers to arm themselves with the information and knowledge they need to make their own intelligent travel decisions. Levels of risk tolerance and vulnerability differ between destinations and from person to person.

    Please visit to see the current U.S. Department of State Travel Advisory status for your destination.

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  5. I’d like to enroll in Emergency Assistance Plus, but I’m traveling soon. How can I gain access to my membership materials?

    The fastest way to enroll is over the phone. Enrollments made over the phone are processed within 1 business day. If your email address is provided at the time of enrollment, you will receive a Welcome Email with a Temporary I.D. card within 3 business days of your enrollment being processed. If you need your Member Guide or EA+ I.D. card sooner, please call our Customer Service team at the number at the top of this page for assistance.

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  6. How do I use the EA+ services?

    Your official EA+ Identification Card will be mailed to you in your Welcome Kit as soon as you complete your enrollment. This customized I.D. card lists the emergency phone numbers to call. (You'll want to keep this I.D. card in your wallet. Most people tuck it right next to their medical plan I.D. card.)

    Then, if you're suddenly faced with an emergency when you're traveling away from home, just call the emergency number located on the back of your I.D. card, which is available 24 hours a day, 365 days a year. Tip: the EA+ mobile app even has a 1-touch dialing feature for when you are traveling within the U.S.! 

    EA+ will immediately jump in from there and begin monitoring your care. It's very important to make sure that all family members are aware that you have EA+ in the event you are unable to communicate with medical personnel, as EA+ must arrange all transportation services.

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  7. Which emergency services are used most often?

    Our most frequently utilized services include Transportation after Stabilization for members who become hospitalized while traveling and either miss their return flight or need to leave the location earlier than planned, Medical Evacuation, RV/Vehicle Return and doctor referrals. 

    Since the onset of the pandemic, we’ve also had a lot of requests for pre-trip information and Travel Assistance. Many members are looking to travel and have questions, and many members are still traveling domestically within the comfort of their own vehicles/RV. 

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  8. Who is included under the Emergency Assistance Plus family plan?

    As long as you sign up for the family plan, all family members who meet the definition of dependent are eligible for EA+ services: your spouse (to include legally recognized domestic partner); your unmarried children from birth and through age 18; or through age 22 if enrolled as a full-time student in an accredited college, university, vocational, or technical school; and children whose support is required by a court decree: or adult child(ren) or grandchild(ren) with mental or physical disabilities who are solely dependent for maintenance and support. Children include natural children, stepchildren, and legally adopted children. They must be primarily dependent on you for support and maintenance and must live in a parent-child relationship with you. If traveling on a trip without you, Dependents are covered provided the trip does not exceed ninety (90) days.

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  9. Will my spouse/domestic partner still be eligible for EA+ services, even if we’re not traveling together?

    Yes! If you are enrolled in the family membership, your spouse/domestic partner is protected by EA+ whether or not he or she is traveling with you. The family membership gives them access to all of the same services as the primary member.

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  10. How does EA+ work with my medical insurance?

    EA+ is an important stop-gap between what your medical plan covers and emergency medical transportation services most health insurance plans never cover. If you become sick or injured while traveling and are admitted to the hospital, EA+ provides emergency medical evacuation to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition, or gets you home once you are discharged from the hospital and stable enough to travel. EA+ arranges for medical experts to oversee your treatment and even helps your loved ones stay informed from afar with a 24-hour toll-free emergency relay service.

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  11. Who decides if I should be transported? Or what if I don’t like the hospital I’m currently at? Will EA+ move me?

    Every situation is different depending on specific medical conditions, patient needs, and even location. The EA+ medical team will make the determination if you need to be moved after reviewing your medical records and consulting with the treating physician, if necessary. Our medical team is equipped with a vast knowledge of medical facilities and are trained to determine if your current medical facility is appropriate to handle your treatment or if it is medically necessary for you to be moved to a more appropriate facility due to your specific medical needs at that time. Note: Hospitalization is a requirement to be eligible for emergency medical evacuation services under your EA+ Plan.

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  12. In the case of a medical emergency, how long does it take for EA+ to move me to another hospital?

    This is determined on a case-by-case basis, depending on the location and the patient's specific condition. EA+ will transport the member to another hospital when the first hospital is not medically appropriate for the patient’s condition. The EA+ team works as quickly as possible to secure the proper Air Ambulance for transport and gain approval at the receiving hospital.

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  13. How does the Emergency Cash Advance service work? Are you giving me cash and do I have to pay it back?

    There may be times during a member’s travels where their specific credit card is not accepted and cash is required, or they have lost or had their wallet stolen. Emergency Cash Advance is available whenever members are traveling and a cash deposit, advance or guarantee is needed for any reason. EA+ will charge the members, or a family member/friends credit card directly for the specific amount needed after obtaining the necessary approvals and will then provide the cash directly to the member in need. EA+ can wire transfer, Western Union or pay directly to the needed facility if this is the case. This is an assistance-only service, and the actual funds must come directly from the member, a family member, or friend. 

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  14. What is the age limit for children/grandchildren to be eligible for transportation home under “Return of Minor Children”?

    In order to be eligible for the transportation services provided under the “Return of Minor Children” service, the child/grandchild would need to be under age 18.

    If the child/grandchild was above the age of 18, they may be eligible for transportation services under the “Return of Traveling Companion” service. 

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  15. If my whole family is caught in a medical emergency, are you able to provide evacuation service for all of us?

    If a family membership was purchased and if the whole family medically requires transportation from a medically inappropriate to an appropriate facility, this service will be arranged and provided by EA+. Each family member must meet the definition of spouse, domestic partner, or dependent.

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  16. If I become hospitalized while traveling alone, will EA+ bring someone out to be with me?

    Yes, if an EA+ member becomes hospitalized while traveling alone Emergency Assistance Plus will cover the cost of a round-trip flight for a friend or family member of your choice to join you. While the flight will be provided at no charge, all other expenses will be the responsibility of the friend or family member. 

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  17. How long does it take to have my vehicle returned home under the RV/Vehicle Return service?

    EA+ will work to return your RV or Vehicle home as expediently as possible. RV/Vehicle returns can take anywhere from 1 – 3 weeks’ time frame, if the member has chosen to have the vehicle returned by a professional driver. The time it can take for the return depends on several different factors, including, but not limited to; the location of the vehicle, if the keys are still with the vehicle or they need to be shipped, where the vehicle is being transported, and if the RV/Vehicle is in safe and drivable condition. On average, the majority of transports are completed within 2 weeks. 

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  18. Who is Worldwide Rescue & Security?

    Worldwide Rescue & Security, Inc. (WRS) is a leading provider of emergency travel, rescue and security products to members of affinity clubs, airline loyalty programs, professional organizations, auto clubs, and alumni associations. WRS is part of a network that offers customized medical, security, and travel assistance to millions of travelers, 24/7/365 days a year. WRS is part of the AGIA Affinity Services family of companies, and together we have over 60 years’ experience providing products and services to our members during times of need. Our flagship product, Emergency Assistance Plus, focuses on providing all members with a world-class customer experience, while successfully fulfilling our product promise.

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  19. I saw a charge for *EA+ Plan on my credit card statement. What is this for?

    This is the charge for your EA+ membership. 

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  20. How do I log into My Account?

    My Account is our online portal that helps you manage your membership. The login link is unique to the group through which you enrolled in your EA+ membership.

    You can locate your My Account link in the following locations:

    • The welcome letter and/or email you received at the time of enrollment.
    • Your Billing Notice or Automatic Payment Notice
    • Your Monthly EA+ eNewsletter
    • On the Contact Us tab of this website

    Once you are on your group’s My Account portal page, you will first need to register before you can log in. Click on “Register for your online account”.

    You will need your 10-digit EA+ membership number – this can be located on all of the items listed above, as well as on your Member Guide and EA+ Identification Card.

    Enter in your personal information – if you’re receiving an error, make sure that your name matches what we have on file for you. (Reference your billing notice or welcome materials if you’re not sure.) For security reasons they need to match when registering.

    Set up your username and password, along with a security question, and you’re all set to log in!

    Note: If you cannot locate your membership number, or if you need to update the name that we have on file for you, please give us a call. 

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Contact EA+

Sales Questions
1-855-248-5060 (toll-free)

For Emergency Assistance
IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY: please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible.

Assistance is available 24/7/365.

1-866-816-2073 (if in the U.S.)

Customer Service/
Billing inquiries
1-888-633-6445 (toll-free)

Hours of Operation:
Monday - Friday
8am - 7pm Eastern

EA+ Office of Administration
PO Box 47150
Phoenix, AZ 85068

My Account
My Account offers you the ability to securely manage your account including:
making a payment, setting up automatic payments, accessing important
product information and documentation, and so much more!

An Example of How EA+ Works

Donald* and his wife Sharon* were off to see their grandkids. Like most grandparents, they were thrilled to see their grandkids grow up. To see them develop their personalities, and interests. To listen to their stories. And, in turn, to see them listen, wide-eyed, to stories the "grown-ups" had to tell

But alas, like for many grandparents today, the kids weren't close by. For Donald and Sharon it was a drive of 850 miles from their home in Sarasota, Florida. So, it was a couple of days on the road, there and back. But they didn't mind. The journey was pleasant enough. They took their time. And the prize at the end of it - time with the grandkids - made it all worthwhile.

They stopped for their first night at their favorite inn in Kennesaw, Georgia. At breakfast the next morning, Donald was feeling a little light-headed. He figured it was due to the upcoming excitement of seeing the grandkids. But then he began to feel some pain in his left arm. And then more pain in the center of his chest.

Sharon realized at once what was happening. Donald was having a heart attack! Sharon called 9-1-1. Within 15 minutes Donald was in an ambulance racing to the local hospital. Donald made it okay and was placed in Intensive Care. And then Sharon sat down in the Waiting Room... and thought, "Now what?"

But, luckily, Sharon didn't have to think too long. She and Donald had recently, signed up for "Emergency Assistance Plus" (EA+). And this proved to be their savior this day!

You'll understand what EA+ does when you see what happened next.

Sharon called EA+ to explain the emergency. EA+ immediately took over on Donald and Sharon's behalf. EA+'s medical experts spoke with the heart specialist at the hospital. They discussed Donald's condition and treatment and acted as a "second opinion" just to help make sure Donald was getting proper care. By now Donald was stabilized and out of danger. But the trip was over. It was agreed by the treating physician that Donald still needed continuing long-term care which the hospital in Kennesaw couldn't provide. So it would be best for him to return home to Florida as soon as possible. But how?

It wasn't safe to let Donald drive; and Sharon wasn't able to

So EA+ promptly arranged a flight home for Donald and Sharon. This included transport from the hospital to the plane; and from the plane to Donald's local hospital in Sarasota.

EA+ took care of everything — even the stranded car. EA+ sent an experienced driver to pick it up at the inn in Kennesaw, then drive it (carefully!) the 533 miles back to Donald and Sharon's home in Sarasota.

All this was done at NO CHARGE to Donald and Sharon. EA+ took care of everything — the medical supervision by EA+'s medical experts, Donald and Sharon's tickets home and the return of the car.

*Names and locations changed for privacy.

30-Day Risk-Free Trial

Register for Emergency Assistance Plus (EA+) today and your EA+ Identification Cards will arrive with your Welcome Kit in the mail. Take 30 days to review the EA+ program at your convenience. If you're not fully satisfied for any reason just call us at 1-888-633-6445 and you will receive a full refund as long as you have not used the services.


This is only an outline of the plan's features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged and provided by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. EA+ is only available to U.S. residents at this time and may not be available in all states. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services. EA+ is not insurance, it is a travel assistance service program. 

The EA+® and Emergency Assistance Plus® service marks are federally registered and owned by Worldwide Rescue & Security, Inc. The Emergency Assistance Plus program is owned and operated by Worldwide Rescue & Security, Inc., and the individual Member relationships and all written materials, information, and goodwill associated with the service marks and program are the confidential property of Worldwide Rescue & Security, Inc.

Hadassah has no control over and accepts no responsibility for the rules and regulations of the program, the administration of the program or the scope of services provided. Nothing on any page of this website shall be deemed or interpreted to be, or used as, an endorsement or approval by Hadassah (express or implied) of either EA+ and/or its products.